Privacy Policy

1. Information we collect

We collect information you provide when you create an account, complete your profile, publish a service, send a booking request, communicate with another user, or contact support. This may include your name, email address, phone number, location, profile details, and service information.

2. Information collected automatically

When you use RepairKar, we may receive technical information such as browser type, device information, approximate location, pages viewed, and activity timestamps. This helps us operate, secure, and improve the platform.

3. How we use information

We use collected information to:

• Create and manage user accounts.
• Connect customers with relevant mechanics and support bookings.
• Enable messaging, notifications, and account services.
• Protect RepairKar from fraud, abuse, and security threats.
• Improve platform performance and develop new features.

4. Sharing information

We share information when needed to provide the service, such as showing a mechanic profile to customers or sharing booking details with the relevant participants. We may also share information with service providers that help us operate RepairKar, or when required by law.

5. Messages and user content

Content you submit, including service listings, profile information, reviews, and messages, may be processed and displayed to provide the platform's features. Please avoid sharing sensitive personal information in public listings or chat.

6. Cookies and similar technologies

RepairKar may use cookies or similar technologies to maintain sessions, remember preferences, understand usage, and improve the experience. You can manage cookies through your browser settings, though some features may not work correctly when they are disabled.

7. Data security

We use reasonable administrative, technical, and organizational measures to protect information. No online service can guarantee complete security, so please use a strong password and contact us promptly if you suspect unauthorized access.

8. Data retention

We retain information for as long as needed to provide services, meet legal and operational requirements, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type and purpose of the information.

9. Your choices

You may review or update information in your account profile and may request account deletion through the available account settings or support channels. Some information may need to be retained where required by law or for legitimate business purposes.

10. Children's privacy

RepairKar is not intended for children who are not legally able to use online marketplace services. We do not knowingly collect personal information from children without appropriate authorization.

11. Changes to this policy

We may update this Privacy Policy as RepairKar develops or legal requirements change. We will update the date shown at the top and take reasonable steps to notify users about material changes.

12. Contact

Questions about this Privacy Policy can be sent through our Contact page.